Frequently Asked Septic Questions
Got Questions? We Have Answers.
Have questions about how HomeField can make owning your septic system easier around Travis County? We have answers!
A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcementState & Local Requirements
How Does Your Region Affect Your Septic System?
Considerations For Travis
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For West Lake Hills
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Bee Cave
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Mustang Ridge
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Rollingwood
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Travis
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
TESTIMONIALS
What Our Customers Are Saying About Us
We’re here to give our customers around Travis County peace of mind whenever they think about their septic system. Here’s what they’ve been saying about our service.
Super friendly, super professional! This will be the only company that I ever use again. They are honest, hard working and very knowledgeable. #1 in my book.
Had a septic issue and they were the only company able to make it out the next day. Highly recommend this company. Really friendly and knowledgeable.
Love the service of this company! Very professional and the people are so knowledgeable and nice. Would recommend their services to anyone.
They came out to our property to diagnose why the alarm was going off. They fixed the problem and educated me on best practices. I highly recommend their services because of their friendly professionalism and expertise!
I’ve been extremely satisfied with their service. I’m a monthly service plan member and recently had an issue with my aerobic system on a Friday afternoon. I called and was impressed with the speed of getting a technician onsite to repair my system. They communicated via SMS in a very timely manner and resolved my issue very quickly. Highly recommend!!
Love love love this company!! They always have done a great job!! Very knowledgeable! They always get the job done! They are reliable and very honest! I could not recommend them more!! Great company! Thank you!
We have a service contract, and everyone we deal with has always been so helpful. They are quick to respond, and help us learn about our system.
I am a professional builder and Brian is the best. He is fair in his pricing and he does an excellent job from design to installation. You can rely on Brian for a trouble free construction experience.
Excellent service, in a timely & professional manner, at a fair price. They have excellent service for our aerobic system with a yearly contract at a fair price. Definitely recommend to anyone. A company you can count on consistently!
Showed up on time…in the middle of a severe storm and performed the work anyway. The young man had a positive attitude and the rain didn’t seem to phase him. Nasty conditions but performed like it was a beautiful sunny day. He took photos like I asked and documented the process. Thank you for your professionalism
Wonderful customer service, came out and fix the problem on the septic system and gave me a quick training on how to maintain good working order. Thank you for your excellent customer service!
These guys are real professional. They know their stuff. They even suggest ways that you can make your septic tank last longer and work more efficient. I will recommend them as the best septic tank company that I have ever used!!
I had an issue with my aerobic system at my home in Cedar Hill and called them at 8am. They came and had my issue fixed shortly around noon. I signed up for their annual maintenance service at a very reasonable price.
I called on the 16th of January in the midst of a hard freeze due to my septic system alarm going off. Even with the weather and its associated workload, the techs arrived the same day and resolved the issue. Awesome service seems to be the norm for this company and their techs!
Great service. We received service within a few hours of calling in. They came in and found the issue immediately and provided great tips and feedback. We know nothing about the septic tank so the info gathered was very helpful.
OUR SERVICE AREA
WE LOVE OURHOME TURF
We proudly serve Austin and the cities and towns in our home turf of Travis County, including:
