Frequently Asked Septic Questions
Got Questions? We Have Answers.
Have questions about how HomeField can make owning your septic system easier around Travis County? We have answers!
A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcement A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. The Colorado River Authority for septic (OSSF) in Texas refers to the Lower Colorado River Authority. The Lower Colorado River Authority. It generally presides over portions of areas that are around lakes, watersheds etc. LCRA’s OSSF program primarily covers parts of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County San Saba County Lampasas County Blanco County (partial) Colorado County (partial) LCRA OSSF program page: TCEQ authorized agent list: When not served by city sewer and within LCRA jurisdiction: Marble Falls Lago Vista Jonestown Briarcliff Horseshoe Bay Sunrise Beach Village Granite Shoals Bastrop (ETJ areas) Smithville (ETJ areas) La Grange Flatonia Schulenburg Bay City area Matagorda area Important: Where LCRA is the authorized agent, it: Issues septic permits Reviews system design Performs inspections Enforces maintenance Regulates repairs Protects water-supply watersheds They act just like a county OSSF office. LCRA jurisdiction is location-specific, not county-wide. If working in Central Texas, always check: Inside city limits? In LCRA watershed? County jurisdiction? Use their contact page: Or call LCRA OSSF office with address. Lower Colorado River Authority (LCRA) LCRA LCRA On-Site Sewage Facility (OSSF) Program Phone: 512-578-3216 LCRA – OSSF Program Main Phone: 512-578-3200 General contact form: Typical administrative hours: There is not a single named statewide contact for septic permitting. OSSF Program Office They route calls to the correct regional inspector. LCRA regulates septic in specific watershed and lake-protection zones, not entire counties. Typical coverage includes portions of: Travis County Burnet County Llano County Bastrop County Fayette County Matagorda County Wharton County Lampasas County San Saba County Colorado River basin / Highland Lakes region They regulate installation and operation of septic systems in zones around: Lake Travis Highland Lakes Certain Colorado River watershed areas Use this map to check jurisdiction: Contact LCRA instead of the county when a property is: Near Lake Travis or Highland Lakes In LCRA watershed protection zones In ETJ areas where LCRA is the authorized agent They handle: Septic permits Inspections Repairs requiring permits Maintenance enforcementState & Local Requirements
How Does Your Region Affect Your Septic System?
Considerations For Travis
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For West Lake Hills
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Bee Cave
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Mustang Ridge
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Rollingwood
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
Considerations For Travis
LCRA is an authorized agent of TCEQ that regulates septic systems in specific parts of Central Texas—mainly within its river basin and water-supply protection zones. It does not regulate all areas of those counties, only the portions under its jurisdiction (typically around lakes, watersheds, and certain unincorporated areas).
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/
👉 https://www.tceq.texas.gov/permitting/ossfAround Lake Travis / Highland Lakes
Bastrop area
Fayette County area
Lower basin / coastal
Inside city limits, cities often regulate septic, but many defer to LCRA in ETJ or watershed zones.When LCRA Has Authority vs County
Location Who regulates septic Inside major cities (Austin, etc.) City Outside city but in LCRA watershed LCRA Outside watershed County Important for Your Operations
Quick way to check if a property is LCRA-regulated
👉 https://www.lcra.org/water/wastewater/onsite-sewage-facilities/Lower Colorado River Authority (LCRA) — Contact Information
Main Headquarters
3700 Lake Austin Blvd
Austin, TX 78703Mailing Address
P.O. Box 220
Austin, TX 78767-0220OSSF / Septic Program Contact
Toll-free: 800-776-5272 ext. 3216
Fax: 512-578-3501
Email: ossf@lcra.orgOSSF Mailing Address
P.O. Box 220
Austin, TX 78767-0220General LCRA Contact
Toll-free: 800-776-5272
https://www.lcra.org/contact-us/Office Hours
Monday–Friday: 8:00 AM – 5:00 PM (Central)
(standard business hours for LCRA offices)Primary Contact (OSSF Program)
Use:
Phone: 512-578-3216
Email: ossf@lcra.orgAreas Served for Septic (OSSF)
https://waterquality.lcra.org/ossf/When to Contact LCRA
TESTIMONIALS
What Our Customers Are Saying About Us
We’re here to give our customers around Travis County peace of mind whenever they think about their septic system. Here’s what they’ve been saying about our service.
Kris & Team at Homefield responded quickly to my request, were onsite the next day and their follow up and communication has been great!
Very responsive and got the job done emptying my septic despite my steep driveway that others couldn’t attempt.
Kris Perryman with HomeField Onsite did an excellent job with the septic inspection and pumping for a home in Sunset Canyon. He was professional, knowledgeable and took the time to explain everything clearly. Highly recommend!
Quick to respond, fast and professional service.
Staff showed up on time, completed inspection and we will be moving forward with next step
Wilson was great. He got the entire job done in around 45 mins, no issues whatsoever. Very friendly and professional. I also had a great experience with the scheduling and customer service. I will certainly be using HomeField again.
I had a problem with my septic system and I called 5 different people to come out, but nobody answered the calls. Homefield answered, was super helpful, and were out in 90 minutes. The service was honest and they helped solve my problem. I recommend them highly. I am going to be using them going forward.
They came on time and did a wonderful job!
I had a septic system issue and I called HomeField Travis County near closing hours. Kris answered and Willson came out right away to help.
Both Willson and Kris were incredibly kind, professional, and patient. They took the time to explain what was happening, fixed the issue, and even continued to answer my questions by text afterward. When I noticed the septic alarm light was still on later that evening, they responded quickly and explained that the water level was still above the alarm float and that it could take a day for the system to pump down.
It’s rare to find people who are both knowledgeable and genuinely care about their customers. I am so grateful for their quick response, excellent communication, and willingness to help. I highly recommend HomeField Travis County, Wilson, and Kris!
Super quick response, and helpful communication! I just moved into a new house, and the alert light came on. They were able to come out same day, and diagnose that I had accidentally tripped the air compressor hose while working nearby.
I was really grateful that Wilson was willing to show me where the problem was and how to fix it, so that I could do it myself next time. Now I don’t need to take time from either of us if this simple issue happens again. He could have just told me it was fixed without explaining anything, and continued to charge me for service calls any other time it happened again.
Happy to have them keeping an eye on our system!
Fantastic repair of a septic line. Smart, young, local business focused on customer satisfaction. Wilson Allen arrived on time, efficiently repaired the break, answered questions regarding our septic system, reviewed documents on the system, and provided sound advice on operation. His charges for the work were customer friendly. Definitely recommend HomeField Travis County for septic system services!
After flooding thought I had to get septic pumped. Wilson came out and found the system working properly and didn’t need a pump just time to reset the system saving me money! Great honest company!
Great people to work with. I recommend to anyone in full confidence!!!
I am a local real estate broker in Austin and several of my clients have used HomeField for their septic pump outs and inspections. The HomeField team has been super timely on scheduling, thorough on their inspections and professional throughout the process. Their service contracts are exactly what every septic owner needs for proper maintenance and staying ahead of potential issues! I will continue to recommend them to all of my clients!
This is our first septic system and I didn’t know what I need to do in order make sure its always working as intended, pumped at the right times, and to be compliant w/ local regulations. HomeField helped me figure this all out and made it easy. I highly recommend them!
OUR SERVICE AREA
WE LOVE OURHOME TURF
We proudly serve Austin and the cities and towns in our home turf of Travis County, including:
