RESIDENTIAL SEPTIC PUMPING IN THE HILL COUNTRY
Get A Home Septic Pump Done Today
Regular septic pumping keeps small problems from turning into big, expensive ones. Noticing slow drains or backups in the house? That's your system telling you something. Give us a call and we'll get your tank pumped out and your system running the way it should.
Keep your aerobic or conventional home septic system in top shape with routine tank pumps and inspections from HomeField Hill Country.
SIGNS YOU MIGHT NEED
SEPTIC PUMPING
If you have a septic system, you’re going to need pumping. Here are some telltale signs that it might be time to schedule a pump and clean for your septic tank:
Any Of These Happening To You?
Drains Backing Up?
Toilets Won’t Flush?
Your Lawn Looks A Little TOO Green?
Suspicious Water Pools In Your Yard?
Unusual Smells Around Your Home?
Request A Septic Tank Pump To Keep Your Septic System Running Smoothly
WHAT YOU SHOULD KNOW ABOUT
Septic Tank Pumping
What Is The Point Of Residential Septic Tank Pumping?
No matter what kind of septic system you've got — whether it's an older conventional setup or one of the newer aerobic systems we install all across the Hill Country — the bottom line is this: stuff builds up in your tank. That's actually how it's supposed to work, but over time all those liquids, solids, and scum layer together into what we call sludge. Yup. Sludge.
The whole point of residential septic tank pumping is to keep everything running at its best — and to stay ahead of, you guessed it, sludge.
How Often Should I Get My Home Septic Tank Pumped?
These are general guidelines — how much you use your system day to day makes a real difference in how often it needs to be pumped. That said, if you have a conventional septic system, we recommend getting it pumped at least every...
For aerobic systems (which is what most of our newer installations are), we'd say every 3 to 5 years is the sweet spot. Just remember, your household's usage can move those numbers around.
Is Regular Residential Septic Tank Pumping Worth The Cost?
Since regular pumping is what keeps your septic system healthy long-term, we do everything we can to keep it affordable and fair. Staying on top of your system and heading off future problems means getting it pumped on a consistent schedule...
every few years, depending on your setup. Once we know your tank type and size, we'll give you clear, upfront pricing. No surprise charges when we show up (unless we find something unexpected that changes the scope of the job).
How Does HomeField Do Residential Septic Pumping Differently?
Every time you call HomeField Hill Country, you'll have a registered and trained expert on site. We don't cut corners — we'll find all your tanks, pump and clean the sludge out of them, and give your tanks and your whole system a thorough once-over for anything else going on. There's no cookie-cutter service here.
Here's the thing though — depending on your system type, we don't always pump the tank completely dry (especially with aerobic systems). We want your system performing at its absolute best when we leave, and keeping some water in there actually helps your aerobic plant maintain the good bacteria it needs to do its job processing wastewater.
For Guadalupe County, Texas, the authorized agent for septic (OSSF regulation and permitting) is: Guadalupe County Environmental Health Department They handle: Septic permits Inspections Installer approvals Repairs and modifications Maintenance compliance Most cities inside Guadalupe County (Seguin, Schertz, Cibolo, etc.) may have their own permitting authority within city limits, but the county Environmental Health office is the primary authorized agent for the majority of rural and unincorporated areas. Authorized agent for areas outside city limits Office: Guadalupe County Environmental Health Septic permits (new systems & repairs) Site evaluations Installer approvals Inspections Aerobic maintenance compliance Transfers & modifications Authorized Agent (Outside City Limits): Guadalupe County, Texas is in TCEQ OSSF Region 13 — San Antonio Regional Office. TCEQ OSSF Region: Region 13 (San Antonio) Regional Office: TCEQ San Antonio Regional Office Guadalupe Comal Medina Bexar Kendall Wilson Atascosa So all three you’ve asked about: Comal Medina Guadalupe are in Region 13 (San Antonio) for OSSF. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Outside city limits, septic (OSSF) regulation is handled by: Guadalupe County Environmental Health Department County OSSF page: State OSSF rules (30 TAC 285): You must obtain a county permit before: Installing a new septic system Replacing a system Expanding or modifying Major repairs (tank, drainfield, etc.) Permit forms and guidance: Operating a system without a permit can result in enforcement action. All systems must comply with TCEQ Chapter 285 and county standards. Key design considerations: Soil/site evaluation required Licensed site evaluator or engineer required Proper system sizing based on: Soil type home size water usage Setback requirements: property lines wells structures water bodies State design standards: In Guadalupe County, aerobic systems are common due to soil conditions. Required inspections typically include: Excavation inspection Tank placement inspection Final inspection The system cannot be covered or used until approved. All installation must be performed by licensed professionals. If you have an aerobic system: You must maintain an active maintenance contract. Requirements include: Regular service inspections Chlorine disinfection Alarm monitoring Service reports filed State maintenance rules: Failure to maintain can lead to violations and enforcement. May be done quickly but should be reported. Require: Permit Inspection Approval Examples: Tank replacement Pump replacement Drainfield replacement System redesign Always confirm with the county before major repairs. Guadalupe County enforces: Surfacing sewage Failing systems Unpermitted work Maintenance violations They can issue: Notices of violation Required repairs Fines Replacement orders State enforcement authority: When property is sold: Septic system must be disclosed Maintenance records may be required Repairs may be required if failing Outside city limits in Guadalupe County, pay attention to: Soil limitations (clay soils common) Aerobic systems often required Lot size restrictions Floodplain considerations Well separation distances High groundwater areas These affect system type and cost. Inside city limits in Guadalupe County, septic systems are regulated by the city, not the county, unless the city has delegated authority back to Guadalupe County or another authorized agent. Always verify jurisdiction first. Guadalupe County Environmental Health (county OSSF): State OSSF rules (TCEQ Chapter 285): Permitting authority inside city limits is typically: City Building/Development Department City-contracted authorized agent Occasionally Guadalupe County (if city defers) Example cities with their own permitting: Seguin Schertz Cibolo Marion Santa Clara New Berlin Always confirm before submitting a permit. If city has its own program: City issues permits City performs inspections City issues final approval If city defers: Guadalupe County handles permits Inside city limits, permits are required for: New system installation Replacement system Major repairs Alterations or expansions New construction on septic State permit guidance: All systems must meet TCEQ Chapter 285 standards. State design standards: Cities often have stricter requirements such as: Aerobic systems required on small lots Engineered designs Increased setbacks Spray-field restrictions Minimum lot size requirements Floodplain rules Design typically requires: Site/soil evaluation System sizing Layout plan Engineer approval in some areas Inspections are performed by: City inspector County inspector (if delegated) Typical inspections: Excavation Tank placement Final inspection System cannot be covered until approved. State inspection standards: Aerobic systems inside city limits usually require: Active maintenance contract Routine service reports Chlorination Alarm monitoring State maintenance rules: Cities may require: Maintenance affidavit Proof of service Transfer documentation May be performed quickly but must be reported. Require: Permit Inspection Approval Examples requiring permits: Tank replacement Pump replacement Drainfield replacement System redesign Always confirm with city authority first. Cities enforce: Surfacing sewage Failing systems Non-permitted installations Maintenance violations Enforcement may include: Notices of violation Required repairs Fines Replacement orders State enforcement authority: Inside city limits you must consider: Availability of public sewer Minimum lot size Floodplain restrictions High groundwater areas Soil limitations ETJ vs city jurisdiction Possible requirement to connect to sewer if available Many cities restrict new septic systems where sewer is available. For Medina County, Texas (outside city limits), the authorized agent for septic/OSSF permitting and inspections is: Authorized Agent for OSSF (outside city limits) Office: Medina County Environmental Health / OSSF New septic permits Repairs & alterations Site evaluations Installer approvals Inspections Aerobic system compliance Final approvals for OSSF outside city limits Authorized Agent (Outside City Limits): Medina County, Texas is in TCEQ OSSF Region 13 — San Antonio Regional Office. County: Medina County TCEQ OSSF Region: Region 13 (San Antonio) Regional Office: TCEQ San Antonio Regional Office Region 13 covers most counties in the San Antonio/Hill Country area, including: Medina Comal Guadalupe Bexar Kendall Wilson Atascosa Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Outside city limits, septic systems are regulated by: Medina County Environmental Health / OSSF Program County septic page: State rules (TCEQ Chapter 285): You must obtain a permit before: Installing a new system Replacing a system Expanding or modifying Major repairs Permit application and guidance: Work without a permit can result in violations and fines. All systems must meet TCEQ Chapter 285 standards. Key design considerations: Site and soil evaluation required Licensed site evaluator or engineer required Proper system sizing based on: soil type home size water usage Setback requirements from: wells property lines structures water bodies State design standards: In Medina County, aerobic systems are common due to soil and lot sizes. Required inspections typically include: Excavation inspection Tank placement inspection Final inspection System cannot be covered or used until approval is given. All installation must be performed by licensed professionals. If you have an aerobic system: You must maintain an active maintenance contract. Requirements include: Regular service visits Chlorination Alarm monitoring Service reports State maintenance rules: Failure to maintain can result in enforcement action. May be done quickly but should be reported. Require: Permit Inspection Approval Examples: Tank replacement Pump replacement Drainfield replacement System redesign Always contact the county before major repairs. Medina County enforces: Surfacing sewage Failing systems Unpermitted installations Maintenance violations They can issue: Notices of violation Required repairs Fines Replacement orders State enforcement authority: Outside city limits in Medina County, pay attention to: Soil limitations Floodplain areas Well separation distances Minimum lot size High groundwater ETJ vs county jurisdiction These factors affect system type and cost. When property is sold: Septic must be disclosed Maintenance records may be required Failing systems must be repaired Inside city limits, septic systems are typically regulated by the city, not the county, unless the city has formally delegated authority back to Medina County. Always confirm jurisdiction first. Medina County Environmental Health (county OSSF): State OSSF rules (TCEQ Chapter 285): Permitting authority inside city limits is usually: City Building/Development Department City-contracted authorized agent Medina County (if city defers authority) Cities in Medina County where septic may still exist include: Hondo Castroville Devine Natalia LaCoste Lytle (partial) If a city runs its own OSSF program: Permit must be obtained from the city City performs inspections City issues final approval If the city does not run a program: Medina County handles permits Always verify before filing. Inside city limits, permits are required for: New system installation Replacement systems Major repairs Alterations or expansions New construction on septic State permit guidance: All systems must meet TCEQ Chapter 285 standards. State design standards: Cities often impose stricter requirements such as: Aerobic systems required on small lots Engineered designs Increased setbacks Spray-field restrictions Minimum lot size requirements Floodplain limitations Design typically requires: Site/soil evaluation System sizing Layout plan Engineer approval in some areas If public sewer is available, many cities require connection instead of septic. Inspections are performed by: City inspector County inspector (if delegated) Typical inspection stages: Excavation Tank placement Final inspection System cannot be covered until approved. State inspection standards: Aerobic systems inside city limits generally require: Active maintenance contract Routine service reports Chlorination Alarm monitoring State maintenance rules: Cities may require: Maintenance affidavit Proof of contract Transfer documentation May be performed immediately but must be reported. Require: Permit Inspection Approval Examples requiring permits: Tank replacement Pump replacement Drainfield replacement System redesign Always confirm with city authority before starting major repairs. Cities enforce: Surfacing sewage Failing systems Non-permitted installations Maintenance violations They may issue: Notices of violation Required repairs Fines Replacement orders State enforcement authority: Inside city limits you must consider: Availability of public sewer Minimum lot size requirements Floodplain restrictions High groundwater Soil limitations ETJ vs city jurisdiction Many Medina County cities restrict new septic systems where sewer is available. For Comal County, Texas (outside city limits), septic/OSSF regulation is handled by the county’s Environmental Health office. Comal County Environmental Health Department Address: Phone: Website: Hours: New septic permits Repairs & alterations Site/site soil evaluations Inspections Aerobic maintenance compliance Final approvals Installer coordination Cities like New Braunfels, Bulverde, Garden Ridge, etc., may have their own jurisdiction inside city limits, but for rural/unincorporated areas the Comal County Environmental Health Department is the authorized agent. For New Braunfels, Texas, septic (OSSF) jurisdiction depends on whether the property is inside the city limits or in the ETJ/outside city limits. The City of New Braunfels is the authorized agent for septic permitting and inspections within the city. City of New Braunfels – Environmental Health / OSSF They handle: Septic permits Inspections Repairs/alterations Final approvals Compliance within city limits If the property is outside city limits, the authorized agent is: Comal County Environmental Health Department County: Comal County Region 13 covers much of the San Antonio–Hill Country area and supports authorized agents in: Comal Guadalupe Medina Bexar Kendall Wilson Atascosa Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Outside city limits, septic systems are regulated by: Comal County Environmental Health Department County septic program: State rules (TCEQ Chapter 285): A county permit is required before: Installing a new septic system Replacing a system Expanding or modifying Major repairs New construction on septic Permit information: Operating without a permit can result in enforcement and fines. All systems must comply with TCEQ Chapter 285 and Comal County standards. Site and soil evaluation Licensed site evaluator or engineer Proper system sizing Layout plan Comal County has challenging terrain: Rocky/limestone soils Thin soil layers Hill country slopes Floodplain areas Because of this: Aerobic systems are very common Engineered systems often required Larger setbacks may apply State design standards: Required inspections usually include: Excavation inspection Tank placement inspection Final inspection System cannot be covered or used until approved. All work must be performed by licensed installers. For aerobic systems (very common in Comal County): You must maintain an active maintenance contract. Requirements include: Regular service visits Chlorine disinfection Alarm monitoring Service reports State maintenance rules: Failure to maintain can lead to violations. May be performed quickly but should be reported. Require: Permit Inspection Approval Examples: Tank replacement Pump replacement Drainfield replacement System redesign Always contact the county before major repairs. Comal County enforces: Surfacing sewage Failing systems Unpermitted installations Maintenance violations They can issue: Notices of violation Required repairs Fines Replacement orders State enforcement authority: Outside city limits, pay close attention to: Rock and limestone Shallow soils Sloped lots Edwards Aquifer recharge zones Creek setbacks Well distances Minimum lot size requirements Space for drainfield Systems may require elevation or redesign These factors heavily affect system type and cost. When property is sold: Septic must be disclosed Maintenance records may be required Failing systems must be repaired Inside city limits, septic systems are usually regulated by the city, not Comal County, unless the city has delegated authority back to the county or to another authorized agent. Always verify jurisdiction first. Comal County Environmental Health (county OSSF): State OSSF rules (TCEQ Chapter 285): Inside city limits, permitting authority is typically: City building/development department City-contracted authorized agent Comal County (if city defers authority) Cities in Comal County where septic may still exist include: New Braunfels (older properties or ETJ areas) Canyon Lake city areas Garden Ridge Bulverde Fair Oaks Ranch (partial) Spring Branch area (ETJ situations) If a city runs its own OSSF program: Permit must be obtained from the city City performs inspections City issues final approval If the city defers: Comal County handles permits Always confirm before filing. Inside city limits, permits are required for: New system installation Replacement systems Major repairs Alterations or expansions New construction on septic State permit guidance: If public sewer is available, many cities require connection instead of septic. All systems must meet TCEQ Chapter 285 standards. State design standards: Cities in Comal County often impose stricter requirements due to: Rocky/limestone soils Edwards Aquifer recharge zone Small lot sizes Floodplain areas Common requirements: Aerobic systems required Engineered designs Increased setbacks Spray-field restrictions Minimum lot sizes Aquifer protection rules Design typically requires: Site/soil evaluation System sizing Layout plan Engineer approval in many areas Inspections are performed by: City inspector County inspector (if delegated) Typical inspection stages: Excavation Tank placement Final inspection System cannot be covered until approved. State inspection standards: Aerobic systems inside city limits usually require: Active maintenance contract Routine service reports Chlorination Alarm monitoring State maintenance rules: Cities may require: Recorded maintenance affidavit Proof of contract Transfer documentation May be performed quickly but must be reported. Require: Permit Inspection Approval Examples requiring permits: Tank replacement Pump replacement Drainfield replacement System redesign Always confirm with city authority before starting major repairs. Cities enforce: Surfacing sewage Failing systems Non-permitted installations Maintenance violations They may issue: Notices of violation Required repairs Fines Replacement orders State enforcement authority: Inside city limits, pay attention to: If sewer is available, connection is often required. Many areas have strict groundwater rules. Rocky soil Slopes Thin soil layers Small lots may require aerobic or engineered systems. Some properties inside ETJ may still be county-regulated. For Guadalupe County, Texas, the authorized agent for septic (OSSF regulation and permitting) is: Guadalupe County Environmental Health Department They handle: Septic permits Inspections Installer approvals Repairs and modifications Maintenance compliance Most cities inside Guadalupe County (Seguin, Schertz, Cibolo, etc.) may have their own permitting authority within city limits, but the county Environmental Health office is the primary authorized agent for the majority of rural and unincorporated areas. Authorized agent for areas outside city limits Office: Guadalupe County Environmental Health Septic permits (new systems & repairs) Site evaluations Installer approvals Inspections Aerobic maintenance compliance Transfers & modifications Authorized Agent (Outside City Limits): Guadalupe County, Texas is in TCEQ OSSF Region 13 — San Antonio Regional Office. TCEQ OSSF Region: Region 13 (San Antonio) Regional Office: TCEQ San Antonio Regional Office Guadalupe Comal Medina Bexar Kendall Wilson Atascosa So all three you’ve asked about: Comal Medina Guadalupe are in Region 13 (San Antonio) for OSSF. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Outside city limits, septic (OSSF) regulation is handled by: Guadalupe County Environmental Health Department County OSSF page: State OSSF rules (30 TAC 285): You must obtain a county permit before: Installing a new septic system Replacing a system Expanding or modifying Major repairs (tank, drainfield, etc.) Permit forms and guidance: Operating a system without a permit can result in enforcement action. All systems must comply with TCEQ Chapter 285 and county standards. Key design considerations: Soil/site evaluation required Licensed site evaluator or engineer required Proper system sizing based on: Soil type home size water usage Setback requirements: property lines wells structures water bodies State design standards: In Guadalupe County, aerobic systems are common due to soil conditions. Required inspections typically include: Excavation inspection Tank placement inspection Final inspection The system cannot be covered or used until approved. All installation must be performed by licensed professionals. If you have an aerobic system: You must maintain an active maintenance contract. Requirements include: Regular service inspections Chlorine disinfection Alarm monitoring Service reports filed State maintenance rules: Failure to maintain can lead to violations and enforcement. May be done quickly but should be reported. Require: Permit Inspection Approval Examples: Tank replacement Pump replacement Drainfield replacement System redesign Always confirm with the county before major repairs. Guadalupe County enforces: Surfacing sewage Failing systems Unpermitted work Maintenance violations They can issue: Notices of violation Required repairs Fines Replacement orders State enforcement authority: When property is sold: Septic system must be disclosed Maintenance records may be required Repairs may be required if failing Outside city limits in Guadalupe County, pay attention to: Soil limitations (clay soils common) Aerobic systems often required Lot size restrictions Floodplain considerations Well separation distances High groundwater areas These affect system type and cost. Inside city limits in Guadalupe County, septic systems are regulated by the city, not the county, unless the city has delegated authority back to Guadalupe County or another authorized agent. Always verify jurisdiction first. Guadalupe County Environmental Health (county OSSF): State OSSF rules (TCEQ Chapter 285): Permitting authority inside city limits is typically: City Building/Development Department City-contracted authorized agent Occasionally Guadalupe County (if city defers) Example cities with their own permitting: Seguin Schertz Cibolo Marion Santa Clara New Berlin Always confirm before submitting a permit. If city has its own program: City issues permits City performs inspections City issues final approval If city defers: Guadalupe County handles permits Inside city limits, permits are required for: New system installation Replacement system Major repairs Alterations or expansions New construction on septic State permit guidance: All systems must meet TCEQ Chapter 285 standards. State design standards: Cities often have stricter requirements such as: Aerobic systems required on small lots Engineered designs Increased setbacks Spray-field restrictions Minimum lot size requirements Floodplain rules Design typically requires: Site/soil evaluation System sizing Layout plan Engineer approval in some areas Inspections are performed by: City inspector County inspector (if delegated) Typical inspections: Excavation Tank placement Final inspection System cannot be covered until approved. State inspection standards: Aerobic systems inside city limits usually require: Active maintenance contract Routine service reports Chlorination Alarm monitoring State maintenance rules: Cities may require: Maintenance affidavit Proof of service Transfer documentation May be performed quickly but must be reported. Require: Permit Inspection Approval Examples requiring permits: Tank replacement Pump replacement Drainfield replacement System redesign Always confirm with city authority first. Cities enforce: Surfacing sewage Failing systems Non-permitted installations Maintenance violations Enforcement may include: Notices of violation Required repairs Fines Replacement orders State enforcement authority: Inside city limits you must consider: Availability of public sewer Minimum lot size Floodplain restrictions High groundwater areas Soil limitations ETJ vs city jurisdiction Possible requirement to connect to sewer if available Many cities restrict new septic systems where sewer is available. Bexar County, Texas is in TCEQ OSSF Region 13 — San Antonio Regional Office. County: Bexar County TCEQ OSSF Region: Region 13 (San Antonio) Regional Office: TCEQ San Antonio Regional Office Region 13 covers most of the San Antonio–area counties, including: Bexar Comal Guadalupe Medina Kendall Wilson Atascosa For Bexar County, Texas, the authorized agent for septic (OSSF) depends on whether the property is inside San Antonio city limits or outside city limits. Authorized Agent: Address: Phone: Department: Environmental Services – OSSF / Septic Permitting They handle: New septic permits Repairs and alterations Inspections Site evaluations Final approvals Compliance outside city limits The City of San Antonio Metropolitan Health District is the authorized agent. Address: Phone: For Shavano Park, Texas: Bexar County Environmental Services Department Shavano Park is in Bexar County and relies on the county for OSSF regulation rather than maintaining its own septic permitting program. Bexar County Environmental Services (OSSF) For Hollywood Park, Texas (Bexar County): Bexar County Environmental Services Department This applies to: Inside Hollywood Park city limits Outside city limits / ETJ Hollywood Park does not operate its own OSSF program, so all septic permitting and inspections are handled through Bexar County. Bexar County Environmental Services – OSSF For Hill Country Village, Texas (Bexar County): The authorized agent is Bexar County Environmental Services Department. This applies to: Inside Hill Country Village city limits Outside city limits / ETJ Hill Country Village does not run its own OSSF program, so all septic permitting, inspections, and compliance are handled by Bexar County. Bexar County Environmental Services – OSSF For Elmendorf, Texas (Bexar County): Bexar County Environmental Services Department This applies to: Inside Elmendorf city limits Outside city limits / ETJ Elmendorf does not administer its own septic (OSSF) program, so all permitting, inspections, and compliance are handled through Bexar County. Bexar County Environmental Services – OSSF Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Gillespie County, Texas is in TCEQ OSSF Region 11 — Austin Regional Office. County: Gillespie County TCEQ OSSF Region: Region 11 (Austin) Regional Office: TCEQ Austin Regional Office Region 11 covers much of Central Texas, including counties such as: Gillespie Blanco Burnet Llano Travis Williamson Hays For Gillespie County, Texas, the authorized agent for septic (OSSF) is: Authorized Agent for OSSF (countywide, including outside city limits) Address: Phone: Department: Environmental Health / On-Site Sewage Facilities (OSSF) Septic permits (new systems & repairs) Site evaluations Inspections Installer coordination Final approvals Compliance countywide Most cities in Gillespie County (including Fredericksburg) rely on the county Environmental Health Department for septic regulation, so this office is typically the authorized agent both inside and outside city limits. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Kerr County, Texas is in TCEQ OSSF Region 13 — San Antonio Regional Office. County: Kerr County TCEQ OSSF Region: Region 13 (San Antonio) Regional Office: TCEQ San Antonio Regional Office Region 13 includes much of the Hill Country and San Antonio-area counties such as: Kerr Kendall Bandera Bexar Comal Guadalupe Medina Authorized Agent: Address: Phone: They handle: New septic permits Repairs/alterations Inspections Site evaluations Final approvals Maintenance compliance The City of Kerrville has its own OSSF authority within city limits. City of Kerrville – Environmental Health / OSSF Most smaller municipalities (Ingram, Center Point, etc.) rely on Kerr County Environmental Health rather than having their own OSSF program. The county is typically the authorized agent for both inside and outside those city limits. Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. Kendall County, Texas is in TCEQ OSSF Region 13 — San Antonio Regional Office. County: Kendall County TCEQ OSSF Region: Region 13 (San Antonio) Regional Office: TCEQ San Antonio Regional Office Region 13 covers most of the San Antonio/Hill Country cluster, including: Kendall Kerr Bexar Comal Guadalupe Medina For Kendall County, Texas, septic (OSSF) permitting and inspections are handled at the county level for nearly all areas. Kendall County Environmental Health Department Outside city limits: Yes Inside most city limits: Yes (including Boerne and smaller municipalities) Most cities in Kendall County do not operate their own OSSF program and rely on the county. Kendall County Environmental Health / OSSF Phone: (830) 249-9343 New septic permits Repairs & alterations Inspections Site evaluations Aerobic compliance Final approvals Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. For Blanco County, Texas, septic (OSSF) permitting and inspections are handled at the county level. Blanco County Environmental Health Department Outside city limits: Yes Inside most city limits (Blanco, Johnson City, etc.): Yes Most municipalities in Blanco County rely on the county for OSSF regulation and do not run their own septic permitting programs. Blanco County Environmental Health / OSSF Phone: (830) 868-7104 New septic permits Repairs & alterations Site evaluations Inspections Aerobic maintenance compliance Final approvals Blanco County, Texas is in TCEQ OSSF Region 11 — Austin Regional Office. County: Blanco County TCEQ OSSF Region: Region 11 (Austin) Regional Office: TCEQ Austin Regional Office Region 11 covers much of Central Texas, including: Blanco Gillespie Llano Burnet Travis Williamson Hays Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. For Bandera County, Texas, septic (OSSF) permitting and inspections are handled by the county. Bandera County Environmental Health Department Outside city limits: Yes Inside most city limits (Bandera, Lakehills, etc.): Yes Most municipalities in Bandera County rely on the county for OSSF regulation. Bandera County Environmental Health / OSSF Phone: (830) 796-3350 New septic permits Repairs & alterations Site evaluations Inspections Aerobic maintenance compliance Final approvals Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. For San Marcos, Texas, septic (OSSF) jurisdiction depends on whether the property is inside city limits or in the ETJ/outside city limits. The City of San Marcos is the authorized agent for septic permitting and inspections within the city. City of San Marcos – Environmental Health / OSSF They handle: Septic permits Inspections Repairs/alterations Final approvals Compliance inside city limits If the property is outside San Marcos city limits, the authorized agent is: Hays County Development Services – OSSF Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process. For New Braunfels, Texas, septic (OSSF) jurisdiction depends on whether the property is inside the city limits or in the ETJ/outside city limits. The City of New Braunfels is the authorized agent for septic permitting and inspections within the city. City of New Braunfels – Environmental Health / OSSF They handle: Septic permits Inspections Repairs/alterations Final approvals Compliance within city limits If the property is outside city limits, the authorized agent is: Comal County Environmental Health Department Anything that isn’t liquid that enters the treatment system. Solids can be trash or sludge. A v-shaped opening usually found on one side of a weir. The v-notch provides a means of controlling flow into the weir and separating solids from the final effluent. The level of the surface of the water in a chamber or basin. The solids produced by the natural biological treatment process. Activated sludge has an abundance of beneficial microbes (“bugs”) and is used to bolster the aerobic treatment process.State & Local Requirements
How Does Your Region Affect Septic Pumping
Considerations For Guadalupe County
They administer and enforce OSSF (septic system) rules for areas outside city limits in the county.Guadalupe County Environmental Health (OSSF / Septic)
Address: 310 IH-10 West, Seguin, TX 78155
Phone: (830) 303-8858
Main County Line: (830) 303-4188
Website: Guadalupe County Environmental Health (OSSF section)
Hours: Mon–Fri, typically 8:00 AM–5:00 PMThey handle
How to reference in HomeField ops docs
Guadalupe County Environmental Health Department
310 IH-10 W, Seguin, TX 78155
(830) 303-8858 County: Guadalupe County
Region 13 includes (for reference)
Guadalupe County, TX — Septic Rules Outside City Limits
as the authorized agent for
Texas Commission on Environmental Quality
https://www.guadalupetx.gov/environmental-health
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permit Requirements
https://www.guadalupetx.gov/environmental-health2️⃣ Site & Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Installation & Inspections
4️⃣ Maintenance Requirements (Aerobic Systems)
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Repairs & Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Property Transfer Requirements
8️⃣ Common Special Considerations
Guadalupe County, TX — Septic Rules Inside City Limits
https://www.guadalupetx.gov/environmental-health
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permitting Requirements (Inside City Limits)
Authority
Permit Required For
https://www.tceq.texas.gov/permitting/ossf/ossfpermits.html2️⃣ System Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Inspections
https://www.tceq.texas.gov/permitting/ossf4️⃣ Maintenance Requirements
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Special Considerations in Guadalupe County Cities
Considerations For Medina County
Medina County Environmental Health Department
Address: 1502 Avenue K, Hondo, TX 78861
Phone: (830) 741-6153
Main County Line: (830) 741-6000
Website: Medina County Environmental Health (OSSF section)
Hours: Mon–Fri, typically 8:00 AM–5:00 PMThey handle
How to list in HomeField ops docs
Medina County Environmental Health Department
1502 Avenue K
Hondo, TX 78861
(830) 741-6153Medina County, TX — Septic Rules Outside City Limits
(Authorized agent for the Texas Commission on Environmental Quality)
https://medinacountytexas.org/environmental-health
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permit Requirements
https://medinacountytexas.org/environmental-health2️⃣ Site & Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Installation & Inspections
4️⃣ Maintenance Requirements
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Repairs & Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Special Considerations
8️⃣ Property Transfer Considerations
Medina County, TX — Septic Rules Inside City Limits
https://medinacountytexas.org/environmental-health
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permitting Requirements (Inside City Limits)
Authority
Permit Required For
https://www.tceq.texas.gov/permitting/ossf/ossfpermits.html2️⃣ System Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Inspections
https://www.tceq.texas.gov/permitting/ossf4️⃣ Maintenance Requirements
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Special Considerations in Medina County Cities
Considerations For Comal County
Authorized Agent — Comal County OSSF
1297 Church Hill Drive
New Braunfels, TX 78130
(830) 608-2090
Comal County Environmental Health – OSSF / Septic Permitting
Mon–Fri, typically 8:00 AM–5:00 PMThey handle (outside city limits)
Inside New Braunfels city limits
Address: 550 Landa St., New Braunfels, TX 78130
Phone: (830) 221-4041
Department: Planning & Development Services / Environmental Health
Website: City of New Braunfels Environmental Health (OSSF)Outside city limits (Comal County area around New Braunfels)
1297 Church Hill Dr
New Braunfels, TX 78130
(830) 608-2090
TCEQ OSSF Region: Region 13 — San Antonio
TCEQ Regional Office: San Antonio Regional Office
etc.Comal County, TX — Septic Rules Outside City Limits
as the authorized agent for
Texas Commission on Environmental Quality
https://www.co.comal.tx.us/eh.htm
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permit Requirements
https://www.co.comal.tx.us/eh.htm2️⃣ Site & Design Requirements
Required design steps
Key local considerations
https://www.tceq.texas.gov/permitting/ossf3️⃣ Installation & Inspections
4️⃣ Maintenance Requirements
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Repairs & Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Special Considerations in Comal County
Soil & terrain
Water protection
Lot size
Floodplain restrictions
8️⃣ Property Transfer Considerations
Comal County, TX — Septic Rules Inside City Limits
https://www.co.comal.tx.us/eh.htm
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permitting Requirements (Inside City Limits)
Authority
Permit Required For
https://www.tceq.texas.gov/permitting/ossf/ossfpermits.html2️⃣ System Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Inspections
https://www.tceq.texas.gov/permitting/ossf4️⃣ Maintenance Requirements
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Special Considerations in Comal County Cities
Sewer availability
Edwards Aquifer protection
Terrain
Lot size restrictions
ETJ vs city jurisdiction
Considerations For Guadalupe County
They administer and enforce OSSF (septic system) rules for areas outside city limits in the county.Guadalupe County Environmental Health (OSSF / Septic)
Address: 310 IH-10 West, Seguin, TX 78155
Phone: (830) 303-8858
Main County Line: (830) 303-4188
Website: Guadalupe County Environmental Health (OSSF section)
Hours: Mon–Fri, typically 8:00 AM–5:00 PMThey handle
How to reference in HomeField ops docs
Guadalupe County Environmental Health Department
310 IH-10 W, Seguin, TX 78155
(830) 303-8858 County: Guadalupe County
Region 13 includes (for reference)
Guadalupe County, TX — Septic Rules Outside City Limits
as the authorized agent for
Texas Commission on Environmental Quality
https://www.guadalupetx.gov/environmental-health
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permit Requirements
https://www.guadalupetx.gov/environmental-health2️⃣ Site & Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Installation & Inspections
4️⃣ Maintenance Requirements (Aerobic Systems)
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Repairs & Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Property Transfer Requirements
8️⃣ Common Special Considerations
Guadalupe County, TX — Septic Rules Inside City Limits
https://www.guadalupetx.gov/environmental-health
https://www.tceq.texas.gov/permitting/ossf1️⃣ Permitting Requirements (Inside City Limits)
Authority
Permit Required For
https://www.tceq.texas.gov/permitting/ossf/ossfpermits.html2️⃣ System Design Requirements
https://www.tceq.texas.gov/permitting/ossf3️⃣ Inspections
https://www.tceq.texas.gov/permitting/ossf4️⃣ Maintenance Requirements
https://www.tceq.texas.gov/permitting/ossf/ossfmaintenance.html5️⃣ Emergency Repairs
Minor repairs
Major repairs
6️⃣ Compliance & Enforcement
https://www.tceq.texas.gov/permitting/ossf7️⃣ Special Considerations in Guadalupe County Cities
Considerations For Bexar County
For your operations / HomeField sheet
Outside San Antonio city limits (unincorporated Bexar County)
Bexar County Environmental Services Department (OSSF)
1948 Probandt St.
San Antonio, TX 78214
(210) 335-6700
Website: Bexar County Environmental Services (OSSF section)Inside San Antonio city limits
City of San Antonio – Environmental Health (OSSF)
1901 S. Alamo St.
San Antonio, TX 78204
(210) 207-0135Authorized Agent for Septic (OSSF)
is the authorized agent for septic permitting and inspections in Shavano Park.Contact Information
1948 Probandt St.
San Antonio, TX 78214
Phone: (210) 335-6700
Department: Environmental Services – On-Site Sewage FacilitiesAuthorized Agent for Septic (OSSF)
is the authorized agent for septic permitting and inspections for Hollywood Park.Contact Information
1948 Probandt St.
San Antonio, TX 78214
Phone: (210) 335-6700Authorized Agent for Septic (OSSF)
Contact Information
1948 Probandt St.
San Antonio, TX 78214
Phone: (210) 335-6700
Department: On-Site Sewage Facilities (OSSF)Authorized Agent for Septic (OSSF)
is the authorized agent for septic permitting and inspections for Elmendorf.Contact Information
1948 Probandt St.
San Antonio, TX 78214
Phone: (210) 335-6700
Department: On-Site Sewage Facilities (OSSF)Considerations For Hays County
Considerations For Gillespie County
Gillespie County Environmental Health Department
125 W Main St.
Fredericksburg, TX 78624
(830) 997-3731They handle
Considerations For Kerr County
Kerr County — Authorized Agent for Septic (OSSF)
Outside city limits (unincorporated Kerr County)
Kerr County Environmental Health Department
700 Main St., Suite BA-104
Kerrville, TX 78028
(830) 257-1818Inside Kerrville city limits
701 Main St.
Kerrville, TX 78028
Phone: (830) 258-1514Other cities in Kerr County
Considerations For Kendall County
Authorized Agent — Kendall County
is the authorized agent for septic (OSSF):Contact Information
201 E. San Antonio Ave., Suite 3
Boerne, TX 78006
Department: Environmental Health – On-Site Sewage FacilitiesThey handle
Considerations For Blanco County
Authorized Agent — Blanco County
is the authorized agent for septic systems:Contact Information
101 E Cypress St., Suite 101
Johnson City, TX 78636
Department: Environmental Health – On-Site Sewage FacilitiesThey handle
Considerations For Bandera County
Authorized Agent — Bandera County
is the authorized agent for septic systems:Contact Information
1202 Pecan St.
Bandera, TX 78003
Department: Environmental Health – On-Site Sewage FacilitiesThey handle
Considerations For San Marcos
Inside San Marcos city limits
Address: 630 E Hopkins St., San Marcos, TX 78666
Phone: (512) 393-8460
Department: Neighborhood Enhancement / Environmental Health
Website: City of San Marcos Environmental Health (OSSF)Outside city limits (Hays County area around San Marcos)
Address: 2171 Yarrington Rd, Ste 205
San Marcos, TX 78666
Phone: (512) 393-2150Considerations For New Braunfels
Inside New Braunfels city limits
Address: 550 Landa St., New Braunfels, TX 78130
Phone: (830) 221-4041
Department: Planning & Development Services / Environmental Health
Website: City of New Braunfels Environmental Health (OSSF)Outside city limits (Comal County area around New Braunfels)
1297 Church Hill Dr
New Braunfels, TX 78130
(830) 608-2090
MAINTENANCE PLAN
Maintain Your System With A HomeField Advantage Plan
Owning a septic system in the Hill Country means following local regulations. Every HomeField Advantage Plan is built to owning your septic system easier.
ONE CALL FOR ALL
Tired of calling around? One call to HomeField Hill Country gets a team member right at your door, ready to take care of all your septic system needs.
A Proactive Home team
Want to avoid future problems? Our home team of septic experts work proactively for you, and our predictable pricing is so that you have no surprises along the way.
WIN NOW AND LATER
Want to win? Our Advantage Plans are designed to give you peace of mind around your septic system. We’re here to help you and your system as long as you need us.
Choose Your Advantage Plan
From required regular inspections to discounts on services to the whole enchilada of comprehensive maintenance and replacement, we have you covered with our plans
(Basic) Inspection Advantage Plan
This is the most affordable option if you just need to stay compliant and keep an eye on your system. Repairs aren’t included, so if your system breaks, you’ll pay for parts and labor.
3 Inspections Per Year
$75 Regular Service Calls
$195 Emergency Service Calls
0% Discount On Repairs
Air Compressor Filter Cleaning
Irrigation Pump Filter Cleaning
Chlorine Added In Maintenance
Sprinkler Head Filter Maintenance
Compliance Reporting
$23/Per Month
(Mid-Tier) Mechanical Advantage Plan
This mid-tier plan helps you stay compliant while also helping you avoid costly surprises by covering your system for repairs of key mechanical components.
3 Inspections Per Year
$50 Regular Service Calls
$150 Emergency Service Calls
5% Discount On Repairs
Air Compressor Filter Cleaning
Irrigation Pump Filter Cleaning
Chlorine Added In Maintenance
Sprinkler Head Filter Maintenance
Compliance Reporting
Mechanical Repairs
$40/Per Month
(Premier) Full Coverage Advantage Plan
This is our most comprehensive plan - ideal if you’re the type of homeowner who never wants to deal with a septic system issue. We’ve got you covered!
3 Inspections Per Year
$0 Regular Service Calls
$50 Emergency Service Calls
5% Discount On Repairs
Air Compressor Filter Cleaning
Irrigation Pump Filter Cleaning
Chlorine Added In Maintenance
Sprinkler Head Filter Maintenance
Compliance Reporting
Mechanical Repairs
Electrical Repairs
Sprinkler Head Replacement
Pumping (1200 gal after Year 1)
$58/Per Month
(Basic) Inspection Advantage Plan
This is the most affordable option if you just need to stay compliant and keep an eye on your system. Repairs aren’t included, so if your system breaks, you’ll pay for parts and labor.
3 Inspections Per Year
$75 Regular Service Calls
$195 Emergency Service Calls
0% Discount On Repairs
Air Compressor Filter Cleaning
Irrigation Pump Filter Cleaning
Chlorine Added In Maintenance
Sprinkler Head Filter Maintenance
Compliance Reporting
$250/Per Year
(Mid-Tier) Mechanical Advantage Plan
This mid-tier plan helps you stay compliant while also helping you avoid costly surprises by covering your system for repairs of key mechanical components.
3 Inspections Per Year
$50 Regular Service Calls
$150 Emergency Service Calls
5% Discount On Repairs
Air Compressor Filter Cleaning
Irrigation Pump Filter Cleaning
Chlorine Added In Maintenance
Sprinkler Head Filter Maintenance
Compliance Reporting
Mechanical Repairs
$450/Per Year
(Premier) Full Coverage Advantage Plan
This is our most comprehensive plan - ideal if you’re the type of homeowner who never wants to deal with a septic system issue. We’ve got you covered!
3 Inspections Per Year
$0 Regular Service Calls
$50 Emergency Service Calls
5% Discount On Repairs
Air Compressor Filter Cleaning
Irrigation Pump Filter Cleaning
Chlorine Added In Maintenance
Sprinkler Head Filter Maintenance
Compliance Reporting
Mechanical Repairs
Electrical Repairs
Sprinkler Head Replacement
Pumping (1200 gal after Year 1)
$650/Per Year
Or Are You Looking For A Commercial Plan?
TESTIMONIALS
What Our Customers Are Saying About Us
We’re here to give our customers around the Hill Country peace of mind whenever they think about their septic system. Here’s what they’ve been saying...
Super friendly, super professional! This will be the only company that I ever use again. They are honest, hard working and very knowledgeable. #1 in my book.
Had a septic issue and they were the only company able to make it out the next day. Highly recommend this company. Really friendly and knowledgeable.
Love the service of this company! Very professional and the people are so knowledgeable and nice. Would recommend their services to anyone.
They came out to our property to diagnose why the alarm was going off. They fixed the problem and educated me on best practices. I highly recommend their services because of their friendly professionalism and expertise!
I’ve been extremely satisfied with their service. I’m a monthly service plan member and recently had an issue with my aerobic system on a Friday afternoon. I called and was impressed with the speed of getting a technician onsite to repair my system. They communicated via SMS in a very timely manner and resolved my issue very quickly. Highly recommend!!
Love love love this company!! They always have done a great job!! Very knowledgeable! They always get the job done! They are reliable and very honest! I could not recommend them more!! Great company! Thank you!
We have a service contract, and everyone we deal with has always been so helpful. They are quick to respond, and help us learn about our system.
I am a professional builder and Brian is the best. He is fair in his pricing and he does an excellent job from design to installation. You can rely on Brian for a trouble free construction experience.
Excellent service, in a timely & professional manner, at a fair price. They have excellent service for our aerobic system with a yearly contract at a fair price. Definitely recommend to anyone. A company you can count on consistently!
Showed up on time…in the middle of a severe storm and performed the work anyway. The young man had a positive attitude and the rain didn’t seem to phase him. Nasty conditions but performed like it was a beautiful sunny day. He took photos like I asked and documented the process. Thank you for your professionalism
Wonderful customer service, came out and fix the problem on the septic system and gave me a quick training on how to maintain good working order. Thank you for your excellent customer service!
These guys are real professional. They know their stuff. They even suggest ways that you can make your septic tank last longer and work more efficient. I will recommend them as the best septic tank company that I have ever used!!
I had an issue with my aerobic system at my home in Cedar Hill and called them at 8am. They came and had my issue fixed shortly around noon. I signed up for their annual maintenance service at a very reasonable price.
I called on the 16th of January in the midst of a hard freeze due to my septic system alarm going off. Even with the weather and its associated workload, the techs arrived the same day and resolved the issue. Awesome service seems to be the norm for this company and their techs!
Great service. We received service within a few hours of calling in. They came in and found the issue immediately and provided great tips and feedback. We know nothing about the septic tank so the info gathered was very helpful.
OUR PROCESS
The Gameplan For Pumping Your Septic Tank
At some point your septic tank is going to need a septic tank pump. Pumping your system doesn’t have to be a pain. Here’s our simple game plan for it.
We’ll Uncover Your Tank Lid
To start, we need access to your septic tank. We’ll locate your tank lid(s), open ‘em, and also check to see if the lids need replacement.
We’ll Pump Out Your Tank
Next we’ll remove all necessary liquids and solids from your tank. Say “so long” to scum, sludge, and all the stuff slowing down your system!
We’ll Wash Out Your Tank
Proper cleaning help keeps your septic system running smoothly. We’ll remove residual waste, clean up, and get everything ready to roll.
We’ll Inspect Everything Too
Is your system OK? Good question! To prevent future problems, we’ll look for roots, cracks, or deterioration and check your baffles and filters.
We’ll Close Up And Clean Up
Final thing? We try to make it look like we were there! We’ll tidy up around your system to leave things looking as normal as possible for you.
Request Service And Get Pumped!
OUR SERVICE AREA
WE LOVE OURHOME TURF
We proudly serve the cities and towns in our home turf in the Hill Country, including: